Care Management
A dedicated care manager who coordinates all your services, advocates for your needs, and ensures your care plan always reflects your goals.
One Point of Contact for Everything
Navigating the aged care system and coordinating multiple services can be complex and time-consuming. Our care management service provides you with a dedicated care manager who takes care of the coordination, paperwork, and communication — so you and your family can focus on what matters most.
Your Care Manager's Responsibilities
Care Planning
Developing a comprehensive, person-centred care plan that reflects your goals, preferences, and assessed needs.
Service Coordination
Arranging and coordinating all your home care services, including scheduling, rostering, and provider liaison.
Budget Management
Managing your Home Care Package or Support at Home budget transparently, maximising the value of your funding.
Regular Reviews
Conducting regular care plan reviews to ensure your services continue to meet your changing needs and goals.
Crisis & Emergency Support
Responding promptly to changes in your situation, including hospital admissions, falls, or sudden health changes.
Family Communication
Keeping family members informed and involved, with your consent, and supporting family carers.
Your Advocate in the Aged Care System
The aged care system can be complex and difficult to navigate. Your care manager acts as your advocate — liaising with My Aged Care, health professionals, and government agencies on your behalf, so you never have to face the system alone.
Our Care Management Commitment
Frequently Asked Questions
Ready to Get Started with Care Management?
Our friendly team is ready to answer your questions and help you access the care you need.